Spreadsheet Troubleshooting for Customers

Error message: To prevent possible loss of data, Microsoft Excel cannot shift nonblank cells off the worksheet
This issue may occur if a formula has been added to the entire worksheet, or if formatting (such as a border) has been added to an entire column or row. ...
Thu, Dec 27, 2018 at 11:23 AM
Prompting up for password in the payroll spreadsheets when on LINQ server
  In the current version of LINQ (SQL server), unless you are a SQLSA customer, the payroll spreadsheets do not prompt for a password when you refresh. We ...
Tue, Mar 24, 2020 at 5:28 PM
Microsoft .NET 3.5 Install fails for Install of Spreadsheets
If the install fails of Microsoft .NET 3.5, it could be because of a group policy issue - you may need to check with technology.  This would be with Windows...
Tue, Mar 24, 2020 at 5:28 PM
Norton SONAR issue when trying to open/refresh spreadsheets
See attached Word document.  
Tue, Mar 24, 2020 at 5:30 PM
IP addresses needed in firewall to make spreadsheet installer work
1. (ccisupportsite.com)  - new is 2. (old IP) – new IP address is
Thu, Sep 19, 2019 at 5:19 PM
Cannot get GoToAssist to work on PCs
https://fastsupport.gotoassist.com/unattended Then try this: Just exit out that window and go to the GoToAssist app in the start menu and it should l...
Wed, Aug 28, 2019 at 10:24 AM
Issue with spreadsheets shutting down and Malwarebytes
Login to the Malwarebytes web console. Go under the Settings category on the left and choose Policies. Create a new, separate policy and edit it to mat...
Thu, Oct 17, 2019 at 4:40 PM