Spreadsheet Troubleshooting for Customers

Error message: To prevent possible loss of data, Microsoft Excel cannot shift nonblank cells off the worksheet
This issue may occur if a formula has been added to the entire worksheet, or if formatting (such as a border) has been added to an entire column or row. ...
Thu, Dec 27, 2018 at 11:23 AM
Prompting up for password in the payroll spreadsheets when on LINQ server
  In the current version of LINQ (SQL server), the payroll spreadsheets do not prompt for a password when you refresh. We are able to use your windows log...
Wed, Jan 2, 2019 at 4:37 PM
Microsoft .NET Install fails for Install of Spreadsheets
If the install fails of Microsoft .NET 3.5, it could be because of a group policy issue - you may need to check with technology.  This would be with Windows...
Wed, Aug 21, 2019 at 8:56 AM
Norton SONAR issue when trying to open or refresh spreadsheets
See attached Word document.  
Tue, Jun 5, 2018 at 7:34 AM
IP addresses needed in firewall to make spreadsheet installer work
1. (ccisupportsite.com)  - new is 2. (old IP) – new IP address is
Thu, Sep 19, 2019 at 5:19 PM
Cannot get GoToAssist to work on PCs
https://fastsupport.gotoassist.com/unattended Then try this: Just exit out that window and go to the GoToAssist app in the start menu and it should l...
Wed, Aug 28, 2019 at 10:24 AM