Frequently Asked Questions

How do I find available space?
Users within Work Order Management can use "Space Availability" to quickly find a space that is available for work. To get started, go to Work Or...
Wed, Feb 20, 2019 at 3:40 PM
How do I submit a Work Order?
To submit a work order, follow these steps: Click on "New Work Order" from the top of your screen or from the left side bar to start your work o...
Wed, Feb 20, 2019 at 3:57 PM
How do I assign a Work Order?
As an Admin, all new work orders will be displayed on your dashboard under your "New Work Orders" grid. You can print, view, assign or choose not...
Wed, Feb 20, 2019 at 3:56 PM
What do I know I have been assigned a Work Order and what do I do?
When a work order is assigned to an internal user performing the work, they will receive an email notification and see the new work order on their dashboard...
Wed, Feb 20, 2019 at 4:00 PM
How do I look at Work Orders in Progress?
All work orders in progress can be viewed by any Administrator on their dashboard under "All Work Orders in Progress" grid. These include any sch...
Wed, Feb 20, 2019 at 4:09 PM
How do I place a Work Order on Hold?
When a new work order is received or if it is in progress, an Admin or Sub-Admin (based on user permissions) can place the work order "On Hold" a...
Wed, Feb 20, 2019 at 4:10 PM
How do I search Completed Work?
An Admin (and/or Sub-Admin based on their user permissions) can search for a completed work order within their "All Completed Work to be Reviewed"...
Wed, Feb 20, 2019 at 4:12 PM
Optimal Browser Settings when using Facility Tracker
When using eSPACE, we always recommend using either the CHROME or FIREFOX browsers for optimal usage. The grids on the Event Scheduler and Work Order Manage...
Thu, Feb 21, 2019 at 1:34 PM