Settings: BASIC

Setting up Locations in Facility Tracker
A LOCATION is used to separate work orders across physical locations. At least ONE LOCATION IS REQUIRED to create a work order. NOTE: If you have a large...
Tue, Feb 19, 2019 at 11:33 AM
Setting up Work Order Priorities
Work Order Priorities - You can add new work order priorities, color code them, and sort. You also have the ability to edit the default priorities and make...
Wed, Feb 13, 2019 at 9:26 AM
Adding Users and Permissions (Admins Only)
All Admins within Work Order Management have complete access and can manage their users and permissions. However, if an Admin gives a Sub-Admin permission ...
Wed, Feb 13, 2019 at 9:30 AM
Reset a User's Password (Admins Only)
Admins, if your users are not getting their initial email with password information or having trouble resetting their password, you can reset their passwor...
Wed, Feb 13, 2019 at 9:32 AM
Adding and Ordering Spaces (Admins Only)
By adding SPACES, you can identify where a piece of equipment is located by location and space. This is very helpful if you have multiple pieces of the sam...
Wed, Feb 13, 2019 at 9:41 AM
Setting up Service Categories
Add service categories to differentiate your work orders based on the type of work to be accomplished, as well as assigning the right group of vendors to ...
Wed, Feb 13, 2019 at 10:31 AM
Setting up Equipment (All Admins)
All Admins within Work Order Management have complete access and can manage equipment. However, if an Admin gives a Sub-Admin permission rights to manage e...
Wed, Feb 13, 2019 at 10:38 AM
Viewing and Adding External Vendors
External Vendors are people/organizations that are outside of your organization that you assign to perform the duties of work orders (ex: Trane, Oracle, e...
Wed, Feb 13, 2019 at 10:40 AM
Facility Tracker Intro Video
Tue, Feb 19, 2019 at 2:52 PM